Senior Account Manager

We’re The Leith Agency - Scotland’s leading creative agency. We’re a bunch of creative minded, content-loving people. We have offices in Edinburgh and Manchester. Established in 1984 on the docks of Edinburgh, Leith has come a long way from its ad agency roots, the business now delivers its trademark bold ideas through advertising and design, digital, experiences, social and health. For this role your focus will be Advertising, Social and Design working with a bunch of incredible clients, including Network Rail, Glen’s Vodka, ScotRail, National Trust for Scotland and East Midlands Railway to name but a few.

Leith is part of Lumanity, a global 1200 strong consultancy group that delivers its services from an office network in the UK, Europe, USA, and Asia, with hub offices in New York, Boston, Philadelphia, London, Edinburgh, and Utrecht.

We’re looking for a Senior Account Manager who is ideally based in or within commuting distance of Edinburgh who will work within the Client Services team to deliver Advertising and Design projects across a range of channels/formats such as Film, radio, OOH, experiential and digital

As a Senior Account Manager within Leith’s Client Services team, you’ll be confident in managing all aspects of a project life cycle, with at least 2-3 years of experience under your belt either agency or client side. Experience of working within a creative agency environment would be beneficial but is not compulsory.

You’ll thrive on working with talented people to deliver great results for our clients, bringing teams on the journey with you - and be adept at staying on top of the detail and project commercials. We are looking for someone with a proven track record of exceptional client service. Someone who is willing to go the extra mile to exceed client expectations, solutions driven and thrives in a fast-paced environment.

Key responsibilities include:

• Being seen as the main point of contact for your projects and build trust, confidence and develop strong relationships with your clients.
• Helping to develop winning strategies for them working closely with our strategy team here at Leith.
• Presenting strategy and creative work to our clients and then ensuring we have clarity on how to develop these.
• Facilitate status meetings with the team and support their needs and help remove any blockers to getting work through the agency.
• Keep clients and the internal team fully informed of the progress of all work and any changes that may occur to the scope of work.
• Working closely with creatives, designers and producers as well as external suppliers to deliver best in class Advertising and Design products.
• Being an effective manager of Account Executive/Managers who report into you, providing them with a clear path of progression.

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• Ability to manage multiple projects at one time.
• Able to bring your projects in on time and within budget.
• Outstanding client service skills, always willing to go the extra mile to ensure client satisfaction.
• Strong creative writing abilities and able to communicate with stakeholders at all levels effectively and confidently.
• Excellent verbal and written communication skills and number crunching.
• The ability to work in an open, collaborative and respectful manner with colleagues and clients.
• The ability to develop good relationships across the agency and our wider group of companies.
• Happy to get "stuck in" to events at every level. The role sometimes requires weekend/evening and unsociable hours.
• Be willing to travel within Scotland, UK and internationally. This role includes regular overnight stays.

• You’ll get to work at an award-winning agency with smart people who have a huge variety of skills
• Part of an inclusive and collaborative and super social culture.
• A nice office right on The Shore of Leith 
• A cycle to work scheme to save you cash for saving the planet
• Electric vehicle scheme, saving 30% - 40% on leasing an EV
• Quarterly, company-wide events featuring all kinds of bold thinkers
• Free weekly yoga
• Enhanced maternity/paternity leave and shared parental leave
• Vitality Private Health Insurance
• Mentoring Schemes that allow you to reach your full potential
• Generous Annual Leave Entitlement + Your birthday off
• Annual discretionary bonus
• A boat, yes you heard that right! Our own boat docked at the Leith shore where we host client meetings and parties.
• Part of a thriving, innovative, supportive, marketing and research scene with strong connections to the MRS, IPA & Marketing Society.