Experiential Account Director

 We’re The Leith Agency - Scotland’s leading creative agency. We’re a bunch of creative, digitally-minded, content-loving people. We have offices in Edinburgh and Manchester. Established in 1984 on the docks of Edinburgh, Leith has come a long way from its ad agency rootsl, the business now delivers its trademark bold ideas through digital, experiences, social and health, alongside advertising and design working with a bunch of incredible clients, including The Macallan, Nando’s, The Scottish Government, Heineken to name but a few.

Leith is part of Lumanity, a global consultancy group that delivers its services from an office network in the UK, Europe, USA, and Asia, with hub offices in New York, Boston, Philadelphia, London, Edinburgh and Utrecht.

 We’re looking for an Experiential Account Director who is ideally based in or within commuting distance of Edinburgh. The Experiential Account Director will lead the management of client relationships and ensure that the agency’s service to the client is being delivered efficiently and to the client’s satisfaction. This role requires a high level of expertise in experiential marketing, production management, and experiential coordination. Experience working with luxury brands, particularly in high-end activation capacities, would be highly beneficial.

You’ll be confident in managing all aspects of a project life cycle, with at least 4 years of experience under your belt either agency or client side. Experience in a creative agency environment is preferred. You’ll thrive on working with talented people to deliver exceptional results for our clients, bringing teams on the journey with you, and you should be adept at staying on top of the details and project commercials.

We are looking for someone with a proven track record of exceptional client service. Someone who is willing to go the extra mile to exceed client expectations, is solutions-driven, and thrives in a fast-paced environment.

Key responsibilities include:

• Building Client Relationships; Serve as the main point of contact, build trust and confidence, and develop strategic recommendations
• Project Management; work closely with internal and external stakeholders to produce innovative builds and displays, keep clients and team informed of progress, facilitate status meetings, 
• Financial Management; ensure forecasts and targets are met, approve quotes, and identify opportunities to add value and develop new business

• Ability to manage multiple projects at one time.
• Bring your projects in on time and within budget.
• Outstanding client service skills, always willing to go the extra mile to ensure client satisfaction.
• Strong creative writing abilities and able to communicate with stakeholders at all levels effectively and confidently.
• Excellent verbal and written communication skills and number crunching.
• Able to work in an open, collaborative, and respectful manner with colleagues and clients.
• Develop good relationships across the agency and our wider group of companies.
• Happy to get "stuck in" to events at every level. The role sometimes requires weekend/evening and unsociable hours.
• Willing to travel within Scotland, the UK, and internationally. This role can include overnight stays. approx 1 - 2 bi monthly.
• Strong understanding of experiential/activation production
• Excellent negotiation skills.
• Experience in evaluating activity results.

• Work at an award-winning agency with smart people who have a huge variety of skills.
• Lovely offices in The Shore, Edinburgh, and Canal Street, Manchester.
• Flexible hours and opportunity to work from home.
• Regular, company-wide learning sessions, meetups, and talks.
• Enhanced maternity/paternity leave and shared parental leave.
• Pension plan with employer contributions.
• Private Healthcare Plan.
• Childcare Voucher Scheme.
• Charitable giving and volunteering days.
• Employee Assistance Programme - Counselling

Equal Opportunities Employer

Leith is an equal opportunity employer that celebrates diversity. We want everyone working here (or at home) to be able to reach their full potential, feel like they can be themselves and succeed on merit. We offer a range of family-friendly and inclusive employment policies, flexible working arrangements, a mentoring scheme, and take an individual and flexible approach to supporting staff from different backgrounds. Please feel free to discuss any working requirements you have in your interview.