We’re looking for an experienced Social Account Manager who can combine brilliant client servicing skills and organisation with hands-on delivery of all aspects of organic and paid social for some of the UK’s biggest brands. Based in London, you'll work at the heart of our social and content team, and in an integrated way with our PR specialists to bring client products and brands to life. This role reports to the Director of Social & Content.
You’ll have a keen eye for detail, bring ideas and enthusiasm, and have the confidence and experience to manage a range of social campaigns, day-to-day.
As good listener and an effective communicator, you’ll quickly understand what’s needed and how it can be done. In return, you’ll enjoy a role where your creativity can flourish and take form with freedom and support.
Key duties and responsibilities include:
- Deliver creative and engaging social media content ideas. Creating content calendars, copywriting, curating content and working with creative teams to produce engaging multimedia content across multiple social platforms.
- Manage the day-to-day handling of client channels including Facebook, Instagram, LinkedIn, Twitter, TikTok and YouTube, adapting content to suit different channels and audiences and ensuring activity is delivered within budget and on time.
- Oversee, plan and distribute content across different platforms using scheduling and management tools such as Hootsuite, Sprout Social and Later.
- Deliver paid social planning and forecasting, setting up and managing social ad campaigns, monitoring, optimising and reporting on paid activity - primarily using Meta Ads Manager and LinkedIn Campaign Manager.
- Form key relationships with influencers and content creators
- Manage and grow social communities for brands and campaigns with proactive and engaging community management.
- Monitor, track, analyse and report on social performance and its role in audience/customer journeys using tools such as Google Analytics, Meltwater, Meta Business Suite and other platform analytics.
- Manage, motivate and coach junior staff.
- Grow and develop client relationships – regularly liaising with them to seek to grow existing clients and develop the account remit.
- Have the ability to present work clearly and logically to clients, finalising campaigns based on feedback.
- Proactively own and drive projects with focus, pace and a positive attitude to find solutions.
- Have an active interest in new social trends, learning new skills and sharing ideas.
