Social Account Director

We’re on a mission to supercharge social and influence.

At Stripe, we create content that stops thumbs mid-scroll and gets seen by millions. Our integrated teams bring together social, influencer, and PR magic for some of the UK’s biggest brands — think Merlin Entertainments, Tefal, ScottishPower, Suntory, Uniqlo, Scottish Rugby and many more.

We’re building the team to take social to the next level — and we’re looking for an experienced, ideas-driven Social Account Director to be at the heart of it.

As a senior leader within our Influence & Social team, you’ll work closely with our Director of Social & Innovation to craft and deliver standout campaigns. You’ll combine creative flair with strategic thinking, leading both organic and paid social activity from concept to completion.

You’ll be a trusted voice for clients, a mentor for your team, and a champion for content that makes people stop, watch, click, and share.

What You’ll Do

• Lead influence & social strategy — develop and evolve campaign plans rooted in insight and creativity.
• Build influencer relationships — select the right creators, negotiate fees, and guide content through approvals.
• Deliver exceptional client service — manage senior relationships, budgets, and timelines across multiple projects.
• Inspire and lead teams — coach junior colleagues and play a senior role in shaping Stripe’s social offering.
• Create engaging content — from calendars and copy to collaborating with creatives for assets that pop.
• Present and pitch — craft clear, impactful decks and lead client presentations with confidence.
• Track and optimise — monitor performance, analyse data, and report on results using tools like Google Analytics, Meltwater, Meta Business Suite, TikTok Ads Manager, and LinkedIn Campaign Manager.
• Plan paid social — set up, manage, and optimise ad campaigns across Meta, TikTok, and LinkedIn.

What We’re Looking For

• 5+ years’ agency experience in digital/social/influencer marketing.
• Proven success leading high-profile campaigns for major brands.
• Strong copywriting skills and a sharp visual eye.
• Confident team leader and mentor.
• Skilled with social tools (Hootsuite, Sprout, Later) and analytics/reporting platforms.
• Knowledge of social listening tools (Brandwatch, Meltwater Social, Pulsar).
• Highly organised, detail-focused, and adaptable to fast-changing trends.
• Legally able to work in the UK and happy to work from our London office 2-3 days a week.

We offer our employees a comprehensive benefits package that focuses on what matters to you – health and well-being, personal finances, professional development, and a healthy work/life balance:

· Hybrid and Flexible Working - we are currently hybrid working with two mandatory in-office days a week

· Enhanced maternity/paternity leave and shared parental leave options

· A pension plan with employer contributions

· Subsidised private healthcare with employee contribution

· Personal learning plans, coaching and mentoring to support you on your career path

· Generous annual leave entitlement including Christmas and birthday off and work from anywhere for up to 4 weeks of the year

· An annual profit related bonus

Stripe is part of Lumanity, a global 1,200 strong consultancy group that delivers its services from an office network in the UK, Europe, USA, and Asia.