Account Manager

We’re The Leith Agency - Scotland’s leading creative agency. We’re a creative, strategically-minded, digitally savvy team of over 90 working in Edinburgh (often ranked as one of the world’s best cities to live in). We’re growing the work we do in the Health & Wellbeing sector and are looking to add an Account Manager with experience of working on a creative agency to our team.

We currently work on a range of clients in the UK and internationally. It would be an advantage if the potential candidates have experience of working with or for leading companies in the health and wellbeing sector. Given the nature of the work it will also be a bonus for candidates to have experience of international projects, language skills, paid media, and social media projects. The role will involve working with trade bodies including EFPIA, IFPMA and ABPI so experience of working on policy issues and industry reputation would also be an advantage.

But more importantly you must be passionate about using communications to help make a difference to the health and well-being of people, from reducing childhood obesity to telling the story of the science behind the world’s most innovative medicines.

On the day to day

You’ll be liaising with our clients:

• Preparing and circulating information for the team and clients: weekly status reports and other reports.
• Preparing for client meetings: arranging diaries, agendas and so on
• Attending client meetings as required and preparing accurate contact reports
• Maintaining regular contact with clients through calls, meetings, presentations and informally in a proactive way.
• Helping ensure that the agency’s standards and reputation in all external dealings are maintained.

You’ll be taking the lead in managing your projects including:

• Briefing internal departments and, where specified, external suppliers on requirements and job progress
• Drafting the necessary documentation specified in the agency procedures (Synergist, traffic status, finance WIP etc)
• Checking jobs as required for accuracy
• Preparing and maintaining production schedules for projects
• Checking with other departments and, where specified, external suppliers that deadlines are understood and will be met
• Ensure that the projects on the team are kept on track and the team and clients are fully informed of project progress

• Trafficking creative feedback and updates
• Ensuring clients have received and approved accurate estimates for all work
• Keeping accurate and comprehensive financial records for every project being managed and ensuring that Clients are billed correctly, on time.

To succeed, you should have: 

• Experience working within a creative agency for at least 2 years
• Strong written and verbal communication skills, with the ability to articulate the ‘why’ behind ideas.
• A problem-solving personality, with the desire to help your colleagues
• Most importantly a passion for creating meaningful work that improves the health and well-being of people.

• You’ll get to work at an award-winning agency with smart people who have a huge variety of skills
• Part of an inclusive and collaborative and super social culture.
• A nice office right on The Shore of Leith 
• A cycle to work scheme to save you cash for saving the planet
• Electric vehicle scheme, saving 30% - 40% on leasing an EV
• Quarterly, company-wide events featuring all kinds of bold thinkers
• Free weekly yoga
• Enhanced maternity/paternity leave and shared parental leave
• Vitality Private Health Insurance
• Mentoring Schemes that allow you to reach your full potential
• Generous Annual Leave Entitlement + Your birthday off
• Annual discretionary bonus
• A boat, yes you heard that right! Our own boat docked at the Leith shore where we host client meetings and parties.
• Part of a thriving, innovative, supportive, marketing and research scene with strong connections to the MRS, IPA & Marketing Society.