Account Director

Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients’ toughest challenges by revolutionizing how value is generated, demonstrated, and communicated.

Our market research Insights Team is seeking an Account Director to join the qualitative / mixed methods research team.

• This position involves owning and leading project deliverables for effective research project management.
• To own and build client relationships to generate revenue and drive business growth.
• To independently conduct research activities, building client relationships, whilst helping to lead, and coach a team.
• Act as a valued internal resource and role model, within Lumanity.

The core competencies for this role include but are not limited to:

• own and lead project deliverables to ensure effective management and implementation of research projects, whilst maintaining and leading on, client contact.
• lead development of client presentations and take responsibility for running projects within budget.
• independently conduct research activities to help drive innovation and improve client satisfaction; leading design, fieldwork, analysis, interpretation and writing of research projects.
• coach others in the design of research materials and presentations, helping colleagues to produce client ready versions of research materials and presentations.
• build close client relationships to help generate business and drive growth by identifying opportunities and engaging in business development activities.
• be key account lead across 3-6 clients and confident putting together RFPs.
• lead direct reports, ensure effective teamwork and coach colleagues by providing support and development; conducting appraisals, provide feedback and on the job coaching to ensure ongoing development.

• Strong Degree (2:1) in any subject and/or professional qualification preferable
• 6-8 years’ experience in research or professional services organisation
• 5 years’ experience in research-based project support role
• 2-3 years healthcare sector experience is preferable
• All round technical ability and broad knowledge of research methods and approaches
• Proven results in project management, people management, and coaching skills
• Computer proficient – Outlook, Word, PowerPoint, and Excel

• Competitive salary
• Bonus
• Pension
• Private Healthcare
• Dental Cover
• Enhanced Eye Care Cover
• Electric Car Scheme 
• Option to buy / sell holiday annually 
• Staggered working hours